Our inventory is available online to purchase anytime at 306fitness.com or you can visit us in store at
3- 1334 Wallace Street
Regina, Saskatchewan, Canada
S4N 3Z4
We are open Mon-Friday 11AM-6PM, Saturday 11AM-4PM
A quick Google search or perusal of our social media accounts will give you our most up-to-date hours including Holiday Hours!
Hey You!
Providing quality and timely information to our community is important to us. While our aim is to respond to your inquiry within 3 business days, please allow up to 10 business days for Equipment Sales, Parts, & Service Estimates as we may need to get in touch with our distribution channels to verify availability & cost. We promise to get back to you as soon as we have the most accurate and helpful information for you. Thanks for your patience!
Service, Installs, & General Inquiries
Sales & Rentals
Phone Number
306-531-3149
What is the Process for Booking a Service Call?
Service calls are booked online at https://306fitness.com/pages/book-a-service-call at a flat rate that is dependant on your location. Please follow the booking link to choose your location and you'll be provided with the current booking rates for your region.
You will have the opportunity to view our schedule of availability and find a time option that works best for you! You will also have the chance to provide us information about the Make, Model, Serial #, and issue you are having with your unit so we can ensure our technicians arrive as prepared as possible.
Please note, the time booked is a window of arrival for the technician - while we try our best to be there at the beginning of your chosen time window, we cannot control the length of time of each subsequent service call. Some calls take 20 minutes while others take 2 hours.
What Can I Expect on a Service Call?
306 Fitness cannot guarantee a unit is fixable - this is determined by the age, condition of your unit, and availability of parts. Your Service Call fee covers a Certified Technician who will diagnose the issue and then provide options and make recommendations to move forward. If the unit does not require parts, the technician will fix the unit onsite whenever possible. If parts are required, there is no additional labor charge to install parts required to fix a unit, however, the client is responsible for purchasing of parts if they choose to proceed once a quote is provided. Depending on the unit, a parts quote can take 1-3 weeks as we liaison with several wholesalers to get the best deal for our clients. Service calls are a flat rate fee and are not refundable once a technician has arrived on site, diagnosed the unit, and provided options to the client.
You can select your preferred payment method at checkout.
For any inquiries, please e-mail office@306fitness.com. Please allow 2-5 business days for response.
Shipping destinations:
Shipping times:
Shipping cost:
Customs
Damaged Items Due to Shipping
For any inquiries, please e-mail office@306fitness.com. Please allow 3-5 business days for response.
Fitness Equipment
The 306 Fitness 14 day return policy applies to personal residential fitness equipment that is regularly stocked. It does not apply to items that are custom ordered and does not apply to products purchased for commercial use. Returns are offered in the form of a store credit.
Once an order has been marked for pick up or packed to ship, the following restocking fee applies:
Clothing
Unused unworn clothing in its original condition can be exchanged for other sizes or colors of equal or lesser value within 14 days of receiving the item.
Shoes
Unused unworn shoes in original condition (Clips can not be installed on spin shoes) can be exchanged for other sizes or colors of equal or lesser value within 14 days of receiving the item.
Service Calls
Service Calls are billed at a minimum flat rate for a call out and diagnosis, which includes a $10 donation to the Regina Community Fridge. Service Calls are non-refundable once a technician has been on-site to diagnose an issue by request of the client.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then you will receive a credit in the form of a Gift Card that can be used online or in store.
Sale Items
Items indicated as clearance, discounted, or sale items are not eligible for refunds or exchanges. This includes the use of a discount code.
Exchanges
Items are replaced if they are defective. If you need to exchange it for the same item, please send us an email to office@306fitness.com
Gifts
If the item was marked as a gift when purchased and shipped directly to you or picked up by you, you will receive a gift credit for the value of the return. Once the returned item is received, a gift card will be e-mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver. Gifts purchased between November 15th-December 26th, 2021 will have until January 21st to exchange or return items for a store credit.
Shipping
To return your product, you should mail your product to: 3-1334 Wallace Street Regina, Saskatchewan, S4N 3Z4
You will be responsible for paying for the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to arrive may vary. If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
All sales between March 12 2020 and November 20 2021 are final. 306 Fitness is not offering returns or refunds on any products or services purchased from March 12, 2020 onward unless a product is damaged or faulty upon delivery. Prices subject to change at any moment. Unfortunately, we cannot control the effect of COVID on our supply chains and there will be no price matching. If a product is damaged upon delivery, the order must be refused (if signature is required) and photos must be taken and sent to office@306fitness.com upon receipt of the order. A replacement item will be sent as soon as possible.
For any inquiries, please e-mail office@306fitness.com. Please allow 3-5 business days for response.
TERMS & CONDITIONS (For Subscriptions Entered Into May 2022 Onwards. For Subscriptions Previous to May 2022, Your Subscription Contract Can Be Viewed Below the May 2022 Contract)
We've made our terms and conditions as simple to understand as possible to keep you protected.
SUBSCRIPTION TERMS & CONDITIONS
Customer Health & Safety
All equipment provided by 306 Fitness Repair & Sales (the “equipment”) to the subscriber is used at the subscriber’s own risk. Before using any fitness equipment, or starting any programs of strenuous exercise, please consult your physician. The customer further acknowledges that while the functions and attributes of the equipment may be outlined by 306 Fitness Repair & Sales to the customer that in no way has 306 Fitness Repair & Sales recommended the suitability of this equipment for the customer and that this advice needs to be acquired from a medical practitioner.
By entering into this agreement the subscriber is agreeing to waive certain legal rights, including the right to sue 306 Fitness Repair & Sales and each of its directors, officers, employees, representatives and agents (collectively, “306 Fitness Repair & Sales”).
Assumption of Risk
By entering into this agreement, the subscriber hereby acknowledges that:
a) the use of the equipment exposes the subscriber to certain risks and hazards;
b) as a result of the aforesaid risk and hazards, the subscriber may suffer serious personal injury or bodily harm;
c) the subscriber nevertheless freely and voluntarily assumes all of the aforesaid risks and hazards, and the possibility of serious personal injury or bodily harm resulting therefrom, and that the use of the equipment shall be entirely at the subscriber’s own risk;
d) 306 Fitness Repair & Sales does not assume any responsibility whatsoever for the subscriber’s safety in connection with the use of the equipment; and
e) by entering into this agreement, the subscriber will be forever prevented from suing or otherwise claiming against 306 Fitness Repair & Sales for any loss or damage connected with any personal injury, bodily harm or other adverse consequence sustained or experienced by the subscriber.
Intended Use of Equipment
Subscriptions are intended to be utilized for personal residential use only. Subscriptions are not for use by members outside of the immediate household of the Subscriber, for communal training, independent training facilities, light commercial, or commercial usage. Excessive wear or damage of equipment will result in full payment of the customer at the price the equipment was being sold for at the time of subscribing.
Condition of Equipment
306 Fitness Repair & Sales exercises precaution in keeping our equipment in good condition and in correct working order prior to the usage of the equipment by the customer. The customer undertakes to return the equipment to 306 Fitness Repair & Sales in the same condition it was at the effective date of subscribing. Normal wear and tear is expected and accepted by 306 Fitness Repair & Sales. All equipment lost or damaged beyond repair shall be paid for by the customer at the price the equipment was being sold for at time of subscribing. All damaged equipment which may be repaired will be repaired by 306 Fitness Repair & Sales and the customer shall pay for the cost of such repairs.
Customer Possession of Equipment
The customer assumes all responsibility for the equipment while out of the possession of 306 Fitness Repair & Sales. The customer shall be liable for any loss, theft, damage, or destruction of the equipment regardless of who uses the equipment. The equipment shall be at the risk of the customer from the time of delivery into the possession of the customer and until collection by 306 Fitness Repair & Sales.
Penalty Charges
Penalty charges will apply to any equipment not returned on the due date without prior arrangement. These charges will be at the set standard monthly rate for the item of equipment concerned.
Payment Default
In the event of the customer being in default of payment of any subscription charges, or 306 Fitness Repair & Sales deems the contract void, or payment default by the customer of any other charges of fees or any condition hereof, 306 Fitness Repair & Sales shall be entitled to forthwith rescind this agreement, with 48 hours notice to the customer, and shall then be immediately entitled to retake possession of the equipment. In the event of the cancellation by the 306 Fitness Repair & Sales of this agreement pursuant to this paragraph, the customer shall forfeit to 306 Fitness Repair & Sales any subscription charges with respect to any unused period of subscription.
Subscription Commencement
Customer will be billed each month for subscription payments. Customer card will automatically be charged on the same day of the month as the first order date. For example, if a customer purchases a subscription on February 1 then the next billing date is March 1, April 1, etc. Monthly charges are always for the full amount of the item(s) being subscribed even in the month of return. For example, if your billing date is February 1, but you decide to return the item February 5 there is no pro-rated return fee. If the item is in your possession then your subscription is considered active and will be billed accordingly, unless other arrangements have been made and confirmed with 306 Fitness. Please be sure to provide 306 Fitness Repair & Sales with up-to-date billing information.
End of Subscription Payments
Subscription payments end when customer:
1) Returns the item to the shop BEFORE next payment renewal date or
2) Requests to terminate the subscription and makes arrangements to have 306 Fitness pick up the item a minimum of 7 days BEFORE the next payment renewal date. VIP Subscription returns are free with in store drop off, free pick up after 4 months or $99.99 in home pick up before 4 months. Premium Subscription returns are free in store, free in home pick up after 4 months or $49.99 pick up before 4 months. Flex Subscription returns are free in-store.
Moving
The customer will, in the event of moving to a new place of residence, notify 306 Fitness Repair & Sales prior to such change, whereupon 306 Fitness Repair & Sales shall have the option to forthwith rescind this agreement and be entitled to immediate collection of the equipment at a charge of 1x Month Subscription Fee to the customer. The customer hereby warrants and undertakes that he/she will not move the equipment from the address of the customer shown on the face of this document without having first obtained the consent of 306 Fitness Repair & Sales, in writing, prior to moving the said equipment. The customer shall have sole responsibility for any damage caused during moving the equipment, regardless of any potential consent granted by 306 Fitness Repair & Sales to move the equipment.
Delivery & Setup
306 Fitness Repair & Sales agrees to deliver the equipment to the doorstep, home, or garage of the customer free of charge, subject to any delivery charges for deliveries outside 306 Fitness Repair & Sales free delivery zone. Any delivery charges will be made clear to the customer prior to purchase by the customer.
Return of Faulty Equipment
Equipment that is faulty can be exchanged with 306 Fitness Repair & Sales. If goods are faulty, 306 Fitness Repair & Sales will deliver another piece of equipment of the same or better model and collect the faulty equipment. There shall be no charge to the customer for this service, or additional charge should the replacement model be of a higher rental rate.
Release of Liability, Waiver of Claims and Indemnity
The subscriber hereby acknowledges and agrees:
1.TO ABSOLUTELY AND IRREVOCABLY WAIVE ANY AND ALL CLAIMS, DEMANDS OR ACTIONS that the subscriber may have or may in the future have against the 306 Fitness Repair & Sales and TO RELEASE 306 Fitness Repair & Sales in connection with: any and all liability, harm, cost and expense for any and all personal injuries, loss, damage, expense or injury including death that the subscriber may suffer, or that the subscriber's next of kin may suffer resulting from or arising out of the subscriber's use of the equipment DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, TORT, COMMON LAW, EQUITY OR OTHERWISE, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, ON THE PART OF 306 Fitness Repair & Sales;
2.TO HOLD HARMLESS AND INDEMNIFY 306 Fitness Repair & Sales from any and all liability for any damage to property of or personal injury to any third party, resulting from or arising out of such third party’s use of the equipment;
3.This subscription agreement shall be effective and binding upon the subscriber's heirs, next of kin, executors, administrators, assigns and representatives, in the event of the subscriber’s death or incapacity;
4.This agreement and any rights, duties and obligations as between the parties to this agreement shall be governed by and interpreted solely in accordance with the laws of the Province of Saskatchewan and no other jurisdiction; and
5.Any litigation involving the parties to this agreement shall be brought solely within the Province of Saskatchewan and the subscriber hereby attorns to the exclusive jurisdiction of the Courts of the Province of Saskatchewan.
In entering into this agreement, the subscriber acknowledges that he or she is not relying upon any oral or written representations or statements made by 306 Fitness Repair & Sales with the respect to the safety of the equipment, other than what is set forth in this agreement, and that he or she has had the opportunity to seek independent legal advice prior to entering into this agreement.
THE SUBSCRIBER CONFIRMS AND ACKNOWLEDGES THAT HE/SHE HAS READ AND UNDERSTOOD THIS AGREEMENT AND IS AWARE THAT BY ENTERING INTO THIS AGREEMENT HE/SHE IS WAIVING CERTAIN LEGAL RIGHTS WHICH THE SUBSCRIBER OR HIS/HER HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST 306 Fitness Repair & Sales. IN ADDITION, THE SUBSCRIBER ACKNOWLEDGE AND AGREE THAT 306 Fitness Repair & Sales HAS RELIED UPON THE PROVISIONS IN THIS AGREEMENT THAT EXCULPATE, EXCLUDE, LIMIT, INDEMNIFY OR RELEASE EASYFITNESS FROM ANY CLAIM, DEMAND, LITIGATION, PROCEEDING, DAMAGE, LOSS, LIABILITY, HARM, COST, EXPENSE, OR INJURY THEY MAY INCUR OR SUFFER WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, COMMON LAW, EQUITY OR OTHERWISE AND BUT FOR SUCH PROVISIONS 306 Fitness Repair & Sales WOULD NOT HAVE ALLOWED THE SUBSCRIBER TO USE THE EQUIPMENT.
TERMS & CONDITIONS (For Subscriptions Entered Into Between February 2022-April 2022)
We've made our terms and conditions as simple to understand as possible to keep you protected.
SUBSCRIPTION TERMS & CONDITIONS
Customer Health & Safety
All equipment provided by 306 Fitness Repair & Sales (the “equipment”) to the subscriber is used at the subscriber’s own risk. Before using any fitness equipment, or starting any programs of strenuous exercise, please consult your physician. The customer further acknowledges that while the functions and attributes of the equipment may be outlined by 306 Fitness Repair & Sales to the customer that in no way has 306 Fitness Repair & Sales recommended the suitability of this equipment for the customer and that this advice needs to be acquired from a medical practitioner.
By entering into this agreement the subscriber is agreeing to waive certain legal rights, including the right to sue 306 Fitness Repair & Sales and each of its directors, officers, employees, representatives and agents (collectively, “306 Fitness Repair & Sales”).
Assumption of Risk
By entering into this agreement, the subscriber hereby acknowledges that:
a) the use of the equipment exposes the subscriber to certain risks and hazards;
b) as a result of the aforesaid risk and hazards, the subscriber may suffer serious personal injury or bodily harm;
c) the subscriber nevertheless freely and voluntarily assumes all of the aforesaid risks and hazards, and the possibility of serious personal injury or bodily harm resulting therefrom, and that the use of the equipment shall be entirely at the subscriber’s own risk;
d) 306 Fitness Repair & Sales does not assume any responsibility whatsoever for the subscriber’s safety in connection with the use of the equipment; and
e) by entering into this agreement, the subscriber will be forever prevented from suing or otherwise claiming against 306 Fitness Repair & Sales for any loss or damage connected with any personal injury, bodily harm or other adverse consequence sustained or experienced by the subscriber.
Intended Use of Equipment
Subscriptions are intended to be utilized for personal residential use only. Subscriptions are not for use by members outside of the immediate household of the Subscriber, for communal training, independent training facilities, light commercial, or commercial usage. Excessive wear or damage of equipment will result in full payment of the customer at the price the equipment was being sold for at the time of subscribing.
Condition of Equipment
306 Fitness Repair & Sales exercises precaution in keeping our equipment in good condition and in correct working order prior to the usage of the equipment by the customer. The customer undertakes to return the equipment to 306 Fitness Repair & Sales in the same condition it was at the effective date of subscribing. Normal wear and tear is expected and accepted by 306 Fitness Repair & Sales. All equipment lost or damaged beyond repair shall be paid for by the customer at the price the equipment was being sold for at time of subscribing. All damaged equipment which may be repaired will be repaired by 306 Fitness Repair & Sales and the customer shall pay for the cost of such repairs.
Customer Possession of Equipment
The customer assumes all responsibility for the equipment while out of the possession of 306 Fitness Repair & Sales. The customer shall be liable for any loss, theft, damage, or destruction of the equipment regardless of who uses the equipment. The equipment shall be at the risk of the customer from the time of delivery into the possession of the customer and until collection by 306 Fitness Repair & Sales.
Penalty Charges
Penalty charges will apply to any equipment not returned on the due date without prior arrangement. These charges will be at the set standard monthly rate for the item of equipment concerned.
Payment Default
In the event of the customer being in default of payment of any subscription charges, or 306 Fitness Repair & Sales deems the contract void, or payment default by the customer of any other charges of fees or any condition hereof, 306 Fitness Repair & Sales shall be entitled to forthwith rescind this agreement, with 48 hours notice to the customer, and shall then be immediately entitled to retake possession of the equipment. In the event of the cancellation by the 306 Fitness Repair & Sales of this agreement pursuant to this paragraph, the customer shall forfeit to 306 Fitness Repair & Sales any subscription charges with respect to any unused period of subscription.
Subscription Commencement
Customer will be billed each month for subscription payments. Customer card will automatically be charged on the same day of the month as the first order date. For example, if a customer purchases a subscription on February 1 then the next billing date is March 1, April 1, etc. Monthly charges are always for the full amount of the item(s) being subscribed even in the month of return. There is no pro-rated return fee. Please be sure to provide 306 Fitness Repair & Sales with up-to-date billing information.
End of Subscription Payments
Subscription payments end when customer requests to terminate the subscription, less a return fee before 6 months for VIP and Premium Subscriptions. VIP Subscription returns are free after 6 months or $199.99 before 6 months. Premium Subscription returns are free after 6 months or $99.99 before 6 months. Flex Subscription returns are free in-store, $24.99 in-home, or free after 6 months.
Moving
The customer will, in the event of moving to a new place of residence, notify 306 Fitness Repair & Sales prior to such change, whereupon 306 Fitness Repair & Sales shall have the option to forthwith rescind this agreement and be entitled to immediate collection of the equipment at a charge of 1x Month Subscription Fee to the customer. The customer hereby warrants and undertakes that he/she will not move the equipment from the address of the customer shown on the face of this document without having first obtained the consent of 306 Fitness Repair & Sales, in writing, prior to moving the said equipment. The customer shall have sole responsibility for any damage caused during moving the equipment, regardless of any potential consent granted by 306 Fitness Repair & Sales to move the equipment.
Delivery & Setup
306 Fitness Repair & Sales agrees to deliver the equipment to the doorstep, home, or garage of the customer free of charge, subject to any delivery charges for deliveries outside 306 Fitness Repair & Sales free delivery zone. Any delivery charges will be made clear to the customer prior to purchase by the customer.
Return of Faulty Equipment
Equipment that is faulty can be exchanged with 306 Fitness Repair & Sales. If goods are faulty, 306 Fitness Repair & Sales will deliver another piece of equipment of the same or better model and collect the faulty equipment. There shall be no charge to the customer for this service, or additional charge should the replacement model be of a higher rental rate.
Release of Liability, Waiver of Claims and Indemnity
The subscriber hereby acknowledges and agrees:
1.TO ABSOLUTELY AND IRREVOCABLY WAIVE ANY AND ALL CLAIMS, DEMANDS OR ACTIONS that the subscriber may have or may in the future have against the 306 Fitness Repair & Sales and TO RELEASE 306 Fitness Repair & Sales in connection with: any and all liability, harm, cost and expense for any and all personal injuries, loss, damage, expense or injury including death that the subscriber may suffer, or that the subscriber's next of kin may suffer resulting from or arising out of the subscriber's use of the equipment DUE TO ANY CAUSE WHATSOEVER, INCLUDING NEGLIGENCE, BREACH OF CONTRACT, TORT, COMMON LAW, EQUITY OR OTHERWISE, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE, ON THE PART OF 306 Fitness Repair & Sales;
2.TO HOLD HARMLESS AND INDEMNIFY 306 Fitness Repair & Sales from any and all liability for any damage to property of or personal injury to any third party, resulting from or arising out of such third party’s use of the equipment;
3.This subscription agreement shall be effective and binding upon the subscriber's heirs, next of kin, executors, administrators, assigns and representatives, in the event of the subscriber’s death or incapacity;
4.This agreement and any rights, duties and obligations as between the parties to this agreement shall be governed by and interpreted solely in accordance with the laws of the Province of Saskatchewan and no other jurisdiction; and
5.Any litigation involving the parties to this agreement shall be brought solely within the Province of Saskatchewan and the subscriber hereby attorns to the exclusive jurisdiction of the Courts of the Province of Saskatchewan.
In entering into this agreement, the subscriber acknowledges that he or she is not relying upon any oral or written representations or statements made by 306 Fitness Repair & Sales with the respect to the safety of the equipment, other than what is set forth in this agreement, and that he or she has had the opportunity to seek independent legal advice prior to entering into this agreement.
THE SUBSCRIBER CONFIRMS AND ACKNOWLEDGES THAT HE/SHE HAS READ AND UNDERSTOOD THIS AGREEMENT AND IS AWARE THAT BY ENTERING INTO THIS AGREEMENT HE/SHE IS WAIVING CERTAIN LEGAL RIGHTS WHICH THE SUBSCRIBER OR HIS/HER HEIRS, NEXT OF KIN, EXECUTORS, ADMINISTRATORS, ASSIGNS AND REPRESENTATIVES MAY HAVE AGAINST 306 Fitness Repair & Sales. IN ADDITION, THE SUBSCRIBER ACKNOWLEDGE AND AGREE THAT 306 Fitness Repair & Sales HAS RELIED UPON THE PROVISIONS IN THIS AGREEMENT THAT EXCULPATE, EXCLUDE, LIMIT, INDEMNIFY OR RELEASE EASYFITNESS FROM ANY CLAIM, DEMAND, LITIGATION, PROCEEDING, DAMAGE, LOSS, LIABILITY, HARM, COST, EXPENSE, OR INJURY THEY MAY INCUR OR SUFFER WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, COMMON LAW, EQUITY OR OTHERWISE AND BUT FOR SUCH PROVISIONS 306 Fitness Repair & Sales WOULD NOT HAVE ALLOWED THE SUBSCRIBER TO USE THE EQUIPMENT.
